How do I pay for a Casaonline purchase?
Casaonline offers you multiple payment methods. Whatever be your mode of payment, you can rest assure that Casaonline ‘s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Cash on Delivery and Credit card to make your purchase.
Casaonline also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards.
How do I know my order is confirmed?
Once your order is confirmed and processed, you will receive a shipment notification via E-mail. and you can call to our number for details.
What is the estimated delivery time?
It often takes 7 working days to get the product delivered at your door steps. Business days exclude public holidays and Sundays.
Estimated delivery time is also dependent on the following factors:
The Seller offering the product.
Product’s availability with the Seller
The destination to which you want the order shipped to and geographical location of the Seller.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible, Logistics will facilitate the pick-up of the item. In case the pick-up is not arranged through Casa Marketing, you can return the item through a third-party courier service.
How do I cancel my order?
If you wish to cancel your order, please follow login to your account and click on cancel or request cancellation using order email.
Is it safe to use my credit/debit card on Casaonline?
Your online transaction on Casaonline is secure with the highest levels of transaction security currently available on the Internet. Casaonline uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Casaonline are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.